Privacy Policy
Through this
privacy policy we will help you better understand how Optimal gathers,
stores, shares and protects the data you provide when visiting our ecommerce shop. This data typically includes your username, IP & email addresses,
birthday, marital status, medical history and online behavior.
If you
choose to use our services, then you automatically agree to the collection and
use of all of the above mentioned personal data.
Optimal will not lease, sell or distribute
your personal inform action to any third parties, unless we have your permission.
We might do so only if the law forces us.
Why do
we collect such data?
We tend to
collect data:
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To better understand your needs
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To improve our services and products
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To send you promotional emails containing whatever you
would find interesting.
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To contact you to fill out surveys and participate in
other types of market research.
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To customize our website according to your online
behavior and personal preferences.
What
do we mean by “Cookies”?
Cookies are files with small amounts of
data that are commonly used as anonymous unique identifiers. They get sent to
your browser when you visit our website and then are stored on your computer’s
hard drive. We, by turn, use these cookies to monitor your online behavior
(such as: web traffic, web pages you spend the most time on and those you
frequently visit).
You
certainly have the option to accept or decline cookies. Accepting them would grant
you full access to our services. After we use the data
for statistical analysis, the data is completely removed from our systems.
Please note
that cookies don’t allow us to gain control over your computer or mobile in any
way. We strictly use them to be able to provide you with an optimized online
experience.
How can
you acquire and pay for our products?
Our items get delivered straight to your
doorstep through courier professionals within 3-5 days, excluding weekends of
course, from the day you receive an order confirmation. As for payments, we
don’t accept credit card transactions but rather COD (cash on delivery).
Last minute
cancellations, refunds and exchanges are prohibited; unless the item was
initially received in a bad condition or defaulted for some reason.